QuEST, a global forum of cooperation and communication between telecommunication service providers and manufacturers, unify all the quality management system standards in the telecommunication industry and then formulate and maintain a generally used Quality Management System TL9000 standard in the telecommunication industry.
TL9000 standard is applicable to the hardware, software, service quality management system and their relevant intergration in the telecommunication industry. Any unit in the telecommunication industry can apply for the TL9000 certification.
By achieving TL9000 certification, you may:
- Offer comparable measurement methods by means of cost performance indicator
- Effectively monitor the product quality and service result, and assess the maturity of product and service
- Reinforce the communiation between the supplier and customer, avoid redundant audit, and reduce the commercial cost.